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Please note: Debit Processing may be intermittently experiencing a service interruption. As a result, Visa transactions with a completion date of April 14, 2025, may be duplicated. We are working to resolve this issue as soon as possible.

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Business Service Prices

Here at UMassFive, we believe in keeping the cost of conducting financial services as low as possible, and make every effort to keep our prices to a minimum. Many of these charges are avoidable or can be reduced by using alternative services. Items listed with a Star may be waived using Co-op Points. Member must have points available in the current monthly statement cycle in order to waive a charge or affect a rate change.

Service Price/Point Redemption Values

Service Price AmountPoints Needed
< = $5250 pts
> $5 and < = $10500 pts
> $10 and < = $201,250 pts
> $20 and < = $301,500 pts
> $301,750 pts

Redeeming your Co-op Points is simple. Reach out to our Contact Center locally at 413.256.5500 or toll-free at 800.852.5886 or speak with any UMassFive staff member and they'll be glad to apply your Co-op Points to any qualified product or service.

 

Business Service Prices

Type of ServicePrice Amount
Fees marked with a star may be waived with Co-op Points
 Abandoned Property Processing$35.00
 Business Interest Checking Below Minimum Balance$10.00/month
 Business Co-op Advantage Checking Below Minimum Balance$25.00/item
 Business Remote (On-Site) Deposit Capture: Per Item Deposit ChargeBased on compensating balance
 Business Remote (On-Site) Deposit Capture: Equipment Rental$50.00/month
StarCashier’s Check Payable to Third Party$5.00
StarCheck Copy$5.00
StarForeign Deposited Item$15.00
 Inactivity$5.00/month #
StarInsufficient Funds$32.00
 Levy Compliance$30.00
 Loan Payment by Online PortalFree
 Loan Payment by Phone$10.00/use
 Loan Payment by Online Portal/Phone: Returned ACH Deposit$32.00
StarMoney Manager Below Minimum Balance$10.00/month
StarMoney Manager Plus Below Minimum Balance$25.00/month
StarMoney Order$3.00
 On-us Check Cashing (for non-members)$5.00/check
StarOverdraft Protection – Share Transfer$5.00
StarReplacement Debit Card$10.00/card
 Research$25.00/hour
StarReturned Mail$3.00
StarRush Card - Debit or Credit – Post Office$35.00
 Rush Card - Debit or Credit - FedEx$50.00
 Safe Deposit Box – Drilling and Re-Key$450.00
 Safe Deposit Box - Annual Price: 
 
  • 3x5 Box
$45.00/year
 
  • 5x5 Box
$55.00/year
 
  • 3x10 Box
$70.00/year
 
  • 5x10 Box
$90.00/year
 
  • 10x10 Box
$150.00/year
 Safe Deposit Box – Late Payment$25.00
StarStatement/Transaction Activity Copy$5.00/statement
StarStop Payment – ACH Debit$32.00
Star

 

Stop Payment – Cashier’s Check$32.00
StarStop Payment – Money Order$32.00
StarStop Payment – Personal/Business Check$32.00
 Stop Payment – Bill Pay Check$42.00
 Transaction Limit Charge – Business Co-op Advantage Checking$0.50/item over 1,000 transactions
 Transaction Limit Charge – Business Base Checking$0.50/item over 500 transactions
 Uncollected Funds – Check$32.00
 Wire Transfer - Incoming Domestic$10.00
 Wire Transfer - Incoming International$15.00
 Wire Transfer – Outgoing Domestic$25.00
 Wire Transfer - Outgoing International U.S. Dollars$45.00

# After 1 year if over age 18 and the balance <$500

 

Online Banking Service Prices

Type of ServicePrice Amount
Bill Pay Overnight Check$14.95
Bill Pay Same Day Payment$9.95
Bill Pay Laser Draft NSF$32.00
Bill Pay ACH NSF$32.00
Bill Pay Corporate Check NSF$32.00
Online Wire Transfer – Outgoing Domestic$20.00
Online ACH Return/Notice of Change$10.00
Online ACH – Initiated$1.00
Online Wire Transfer –Outgoing Domestic$25.00

Service Prices Effective January 2, 2025