Our Hadley Branch will remain closed through at least Friday, October 16, due to ongoing water and plumbing issues. We will be opening the drive-up ATM with an improvised traffic flow for your convenience. All other branches remain open as usual during normal business hours. Access your accounts anytime through online and mobile banking.
Membership Eligibility
One of the biggest misconceptions about Credit Union membership eligibility is that membership is reserved for an exclusive few.
Truth is—we're much more open than that.
While UMassFive originated by extending membership solely to the staff and students of the Five Colleges located here in the Pioneer Valley, we have grown pretty significantly over the years and now proudly extend membership to over 50 Local Organizations that share our vision and community-based values.
Take a look at our eligibility chart below to see how employees, students, and members of each of these groups qualify.
Not a member of any of those groups, but still want to join?
No problem.
Think Local
One of the easiest ways to qualify for membership is to join one of the organizations we serve. UMassFive has established a mutually beneficial membership option with CISA (Community Involved in Sustaining Agriculture) that enables otherwise unqualified members to seamlessly open both memberships at once. By becoming a member of CISA, you will be eligible to join the Credit Union, and enjoy all the products and services we offer—plus you’ll be supporting local farms, and the local food economy.
Sounds like a win-win.
Even better, we'll do all the work opening your CISA membership for you, and as a thank you for supporting local farms, your CISA membership is on us. All you have to do is let the representative helping you know you'd like to join CISA as well. If you're opening your membership online, select "I am not sure" from the eligibility dropdown to begin the joint CISA application.
Check Your Tree
Did you know that if someone in your family or household is a member of UMassFive, you could already be eligible for membership?
That means “family members” (Defined as: siblings, parents, children, or a spouse) and members of a “household” (Defined as: partners or roommates that live in the same residence, and maintain a single economic unit) of a member all qualify to join.

Still not sure? Reach out to us. Our Member Service Specialists do this every day.
UMassFive Eligibility Chart