Our Hadley Branch will remain closed through the week of October 19, due to ongoing water and plumbing issues. The drive-up Smart ATM remains open for your convenience, and includes the ability to deposit funds and make loan payments. All other branches remain open as usual during normal business hours. Access your accounts anytime through online and mobile banking.
SMART Employee 2020 V2
Jenna Rahilly
was nominated and selected by her co-workers to be this edition's SMART employee for the First Quarter of 2020.
SMART is the Credit Union’s quality service motto. It stands for “Sharp, Motivated, Aware, Responsible, Team-Player.”
Jenna is one of UMassFive’s longest tenured employees, having been with us for 22 years! Originally hired as the Manager of Human Resources, Jenna’s hard work developing our HR department over the years earned her elevation to Vice President of Human Resources.
Here is what co-workers had to say about Jenna:
“Jenna is always going above and beyond her daily role. She is always approachable and goes out of her way for all UMassFive staff. The current global situation with the COVID-19 pandemic has affected so many of us and Jenna, along with several others, have kept us all informed at all hours. This is just one of many tasks she has handled with dignity.”
“Jenna has worked so hard to stay ahead of everything virus-related and has been our beacon of hope and information. I appreciate everything that she has done to keep employees at multiple locations safe.”
“Jenna has been working around the clock proactively managing [the ramifications of] this pandemic crisis [on UMassFive] and has obviously been making all decisions with the safety of the employees in mind.”