Newsletter 2025 V1 Article - Credit Union News
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- Plan Ahead with Branch Appointments
Save time by booking an appointment at any of our six branch locations. Whether you need assistance with a loan, opening an account, or resolving a financial matter, scheduling ahead ensures personalized, efficient service when you arrive. Schedule your next visit today.
- Get Assistance Remotely
Prefer to manage your banking needs from the comfort of your home? Connect with us by calling our local Contact Center for real-time support or by sending us a secure message through Online Banking for answers to your unique financial situation. You can also meet with several of our team members through video appointments, including our Money Guides, CFS* Financial Advisors, Commercial Team, and our Mortgage Consultant.
- Access Your Money Anytime, Anywhere
Need cash? Withdraw funds easily with access to thousands of surcharge-free ATMs through the MoneyPass network. And if you aren’t located near a MoneyPass ATM, or a UMassFive Branch or ATM, you don’t need to worry. With Co-op Advantage Checking, we reimburse your ATM refunds, up to $10, for each month that you meet our simple requirements.* Want to pay on the go? Add your UMassFive card(s) to your phone’s mobile wallet for secure, contactless transactions wherever they’re accepted. Want to manage your money? Our Mobile Banking app has you covered, with the ability to check balances, transfer funds, pay bills, deposit checks, and send money to friends and family using Zelle®—right from your smartphone.
Wherever life takes you, we're here to help you bank smarter and faster.
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* Non-deposit investment products and services are offered through CUSO Financial Services, L..P. (“CFS”), a registered broker-dealer (Member FINRA/SIPC) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the Credit Union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The Credit Union has contracted with CFS to make non-deposit investment products and services available to Credit Union members.