UMassFive is excited to announce Hilary Barnard in her new role as Human Resources Manager. Hilary comes to UMassFive with over 15 years of invaluable leadership experience. Her recent roles include serving as the HR Director in both the healthcare

UMassFive recently named the Best Credit Union in the Valley Advocate’s Reader Poll for the eighteenth consecutive year, has announced new leadership for their Board of Directors. Jacqui Watrous has been elected as UMassFive’s Board Chair, Ruth Yanka

Red Flags of Fraud/Scams Unnecessary pressure from the person on the other line to supply information, even if they are pretending to be UMassFive. Asked to pay in an unusual way i.e. gift cards, bitcoin, prepaid debit cards. UMassFive will never ask

UMassFive is excited to announce recent management team promotions in late 2023 and early 2024: Assistant Vice President of the Contact Center, Katie Lawton; Remote Services Manager, Matt Eddy; Contact Center Manager, Sofia Serrazina; Northampton VA

Did you know you can do most of your banking without having to step foot in one of our UMassFive branches? The chart below details some common transactions/ applications our members are looking to complete, and the ways you can do so. Want a Tutorial