The smart ATMs at our Northampton Branch Lobby & Drive-up, Northampton VA Branch, and Worcester Branch are temporarily out of service. All UMassFive locations, including our Contact Center, are still available during normal business hours, and our online and mobile banking services remain available as usual.
Business Service Prices
Here at UMassFive, we believe in keeping the cost of conducting financial services as low as possible, and make every effort to keep our prices to a minimum. Many of these charges are avoidable or can be reduced by using alternative services. Items listed with a
may be waived using Co-op Points. Member must have points available in the current monthly statement cycle in order to waive a charge or affect a rate change.
Service Price/Point Redemption Values
| Service Price Amount | Points Needed |
| < = $5 | 250 pts |
| > $5 and < = $10 | 500 pts |
| > $10 and < = $20 | 1,250 pts |
| > $20 and < = $30 | 1,500 pts |
| > $30 | 1,750 pts |
Redeeming your Co-op Points is simple. Reach out to our Contact Center locally at 413.256.5500 or toll-free at 800.852.5886 or speak with any UMassFive staff member and they'll be glad to apply your Co-op Points to any qualified product or service.
Business Service Prices
| Type of Service | Price Amount | |
|---|---|---|
| Fees marked with a star may be waived with Co-op Points | ||
| Abandoned Property Processing | $35.00 | |
| Business Interest Checking Below Minimum Balance | $10.00/month | |
| Business Co-op Advantage Checking Below Minimum Balance | $25.00/item | |
| Business Remote (On-Site) Deposit Capture: Per Item Deposit Charge | Based on compensating balance | |
| Business Remote (On-Site) Deposit Capture: Equipment Rental | $50.00/month | |
| Cashier’s Check Payable to Third Party | $5.00 | |
| Check Copy | $5.00 | |
| Foreign Deposited Item | $15.00 | |
| Inactivity | $5.00/month # | |
| Insufficient Funds | $32.00 | |
| Levy Compliance | $30.00 | |
| Loan Payment by Online Portal | Free | |
| Loan Payment by Phone | $10.00/use | |
| Loan Payment by Online Portal/Phone: Returned ACH Deposit | $32.00 | |
| Money Manager Below Minimum Balance | $10.00/month | |
| Money Manager Plus Below Minimum Balance | $25.00/month | |
| Money Order | $3.00 | |
| On-us Check Cashing (for non-members) | $5.00/check | |
| Overdraft Protection – Share Transfer | $5.00 | |
| Replacement Debit Card | $10.00/card | |
| Research | $25.00/hour | |
| Returned Mail | $3.00 | |
| Rush Card - Debit or Credit – Post Office | $35.00 | |
| Rush Card - Debit or Credit - FedEx | $50.00 | |
| Safe Deposit Box – Drilling and Re-Key | $450.00 | |
| Safe Deposit Box - Annual Price: | ||
| $45.00/year | |
| $55.00/year | |
| $70.00/year | |
| $90.00/year | |
| $150.00/year | |
| Safe Deposit Box – Late Payment | $25.00 | |
| Statement/Transaction Activity Copy | $5.00/statement | |
| Stop Payment – ACH Debit | $32.00 | |
| Stop Payment – Cashier’s Check | $32.00 |
| Stop Payment – Money Order | $32.00 | |
| Stop Payment – Personal/Business Check | $32.00 | |
| Stop Payment – Bill Pay Check | $42.00 | |
| Transaction Limit Charge – Business Co-op Advantage Checking | $0.50/item over 1,000 transactions | |
| Transaction Limit Charge – Business Base Checking | $0.50/item over 500 transactions | |
| Uncollected Funds – Check | $32.00 | |
| Wire Transfer - Incoming Domestic | $10.00 | |
| Wire Transfer - Incoming International | $15.00 | |
| Wire Transfer – Outgoing Domestic | $25.00 | |
| Wire Transfer - Outgoing International U.S. Dollars | $45.00 | |
# After 1 year if over age 18 and the balance <$500
Digital Banking Service Prices
| Type of Service | Price Amount |
|---|---|
| A2A Inbound Transfer | $1.00 (First 5 free per month) |
| A2A Outbound Transfer | $1.00 |
| ACH Corporate Rules Book | $75.00 |
| ACH Deletions or Reversals | $10.00 |
| ACH Return | $10.00 |
| ACH Special Handling Fee | $25.00/hour |
| ACH Transaction Item | $1.00/per transaction |
| ACH Transmittal | $1.00/per transmittal |
| Bill Pay ACH NSF | $32.00 |
| Bill Pay Corporate Check NSF | $32.00 |
| Bill Pay Laser Draft NSF | $32.00 |
| Bill Pay Overnight Check | $14.95 |
| Bill Pay Same Day Payment | $9.95 |
| One-Time ACH | $10.00 |
| Online Wire Transfer–Outgoing Domestic | $25.00 |
| Online Wire Transfer–Outgoing International | $45.00 |
| Positive Pay—ACH, First Account | $20.00 |
| Positive Pay—ACH, Additional Accounts | $10.00 |
| Positive Pay—Check, First Account | $20.00 |
| Positive Pay—Check, Additional Accounts | $10.00 |
| Zelle® Instant Payment User | Free |
| Zelle® Request Money User | Free |
| Zelle® Standard Service User | Free |
| Zelle® Stop Payment User | $32.00 |
Service Prices Effective October 28, 2025