Branch Hours & Locations
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Hadley I Northampton I Northampton VA I Springfield I UMass Amherst I Worcester
Offsite ATMsShared BranchingMoneyPass ATMsHoliday Schedule
Find a Branch/ATM
Hadley Branch & Operations Center
200 Westgate Center Drive Hadley, MA 01035-1060 | (413) 256.5500
Please Note that any account-related or transactional mail should be directed to our Hadley P.O. Box address:
200 Westgate Center Drive, P.O. Box 1060 Hadley, MA 01035-1060
* Shared Branching is currently unavailable at this location until further notice.
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Lobby Hours
We encourage our members to schedule appointments in advance online or by calling 800.852.5886.
Monday - Friday 9:00 a.m.- 5:00 p.m.
Saturday 9:00 a.m. - 12:00 p.m.
Sunday Closed
Drive-up Hours
(Staffed Window)
Monday - Thursday 9:00 a.m. - 5:00 p.m.
Friday 8:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Sunday Closed
24-Hour ATM Access
24-Hour ATMs are located inside of the foyer (with card access after hours), and in the drive-up area.
Northampton Branch
225 King Street Northampton, MA 01060 | (413) 256.5500
*Shared Branching is currently unavailable at this location until further notice.
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Lobby Hours
We strongly encourage our members to schedule appointments in advance online or by calling 800.852.5886.
Monday - Friday 9:00 a.m.- 4:30 p.m.
Saturday 9:00 a.m. - 12:00 p.m
Sunday Closed
24-Hour ATM Access
24-Hour ATMs are located inside of the foyer (with card access after hours), and in the drive-up area.
Overflow Parking
Parking on the premises is available to the right of the building, when facing the Branch from King Street. Additional parking is available in the Potpourri Plaza lot to the left.
Northampton VA Medical Center Branch
421 North Main Street, Leeds, MA 01053 | Building 1, Room B204 | (413) 256.5500
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Lobby Hours
We strongly encourage our members to schedule appointments in advance online or by calling 800.852.5886.
Monday - Friday 9:00 a.m. - 1:00 p.m.
Saturday & Sunday Closed
Video Teller Hours
Monday - Friday 9:00 a.m. - 6:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.
Sunday Closed
ATM Access
An ATM is located inside of the foyer (with card access whenever the basement is accessible).
Another ATM is located on the main floor of Building 1 (Withdrawals only / No deposits accepted)
Review us here:
Getting to the Branch
Upon entering Building 1, make your way to the basement and follow the signs to the Credit Union. Our branch is located down the hall from the cafeteria and across the hall from Audiology.
Springfield Mercy Medical Center Branch
233 Carew Street, Springfield MA 01102 | Rehabilitation Building, Room 110 | (413) 256.5500
* Shared Branching is currently unavailable at this location until further notice.
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We strongly encourage our members to schedule appointments in advance online or by calling 800.852.5886.
Getting to the Branch
Upon entering the Rehabilitation Building, head up the ramp and use the right door. From there, continue to the right down the hallway until you see the Credit Union sign on your right.
Reminder: Our Springfield Branch is open to all UMassFive members, and not just Mercy Medical Center employees.
UMass Amherst Branch
University of Massachusetts Amherst, MA 01003 | Murray D. Lincoln Campus Center, Room 224 | (413) 256.5500
Please Note that any account-related or transactional mail should be directed to our Hadley P.O. Box address:
200 Westgate Center Drive, P.O. Box 1060 Hadley, MA 01035-1060
* Shared Branching is currently unavailable at this location until further notice.
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We strongly encourage our members to schedule appointments in advance online or by calling 800.852.5886.
Getting to the Branch
Directional signs are posted in the lower level of the Campus Center. Our Branch is located across from the Blue Wall dining commons, near Bucci.
UMass Worcester Branch
55 Lake Avenue North, Worcester, MA 01655 | Room S1-820 | (508) 471.9100
* Shared Branching is currently unavailable at this location until further notice.
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Lobby Hours
We strongly encourage our members to schedule appointments in advance online or by calling 800.852.5886.
Monday - Friday 8:30 a.m. - 4:00 p.m.
Saturday & Sunday Closed
Getting to the Branch
As parking is limited, we have provided parking spaces for members only. Each space is clearly marked with a sign “Credit Union Business Only.” with a maximum time of 30 minutes.
These spaces can be accessed from either Plantation Street or Lake Avenue by entering North Road and then Fourth Street. There is a sign at the end of Fourth Street directing to the Ambulance Entrance as well as UMassFive Credit Union. Simply follow the arrow and proceed to the designated parking spaces on your left. Please keep in mind this is an ambulance entrance and the road cannot be blocked. We need to keep this for Credit Union Business Only. If all spaces are occupied, please do not park on the road.