Joshua Blanchard
was nominated and selected by his co-workers to be this edition's SMART employee for the Second Quarter of 2019.
SMART Employee 2019 V3
SMART is the Credit Union’s quality service motto. It stands for “Sharp, Motivated, Aware, Responsible, Team-Player.”
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Josh has been with us for just over a year as a Contact Center Member Service Specialist. He, like so many of our other stellar co-workers, was an employee referral,and we are thrilled to have him as a part of our team.
Here is what Josh’s co-workers had to say about him:
Josh is great at what he does. He is always helpful and friendly, especially when trying to get through to members. He is also pleasant, knowledgeable, and eager to assist his co-workers and our members with any situation that arises—all with a smile on his face! He goes the extra mile each and every day by taking the initiative to find ways to improve our members’ financial lives and continually takes ownership of his duties and obligations in order to fulfill the mission of UMassFive.